The Process

Bringing Your Christmas Experience to Life

At Santa’s Village, we specialise in creating enchanting Santa’s Grotto installations—bringing the magic of Christmas to life 365 days a year. With our expertise and passion, we design and deliver bespoke festive experiences nationwide, providing families with unforgettable visits to Santa while helping to increase footfall for your venue.

step 1
Consultation

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The magic begins with a conversation. Whether it’s a phone call, an in-person meeting, or a Zoom consultation, we take the time to understand your vision and how we can bring the spirit of Christmas to life in your location. From there, we handle everything—so you can sit back and enjoy the festive transformation.

Our team conducts a detailed site survey to assess the scale and scope of your space. We take precise measurements and gather essential details to ensure our installation team has a comprehensive understanding of your site. This step is crucial in guaranteeing a flawless and seamless Christmas setup.

step 2
Site Survey

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step 3
Design & Infrastructure

40

%

With your vision in mind, we take care of every aspect of the setup—including website hosting and ticketing services—ensuring everything is fully operational and ready for launch. Our efficient, stress-free approach means you can focus on delivering a magical experience while we handle the logistics.

We save the best for last! Watching your Christmas installation come to life is the most exciting part of the journey. Our expert installation teams ensure a smooth, seamless setup, going above and beyond expectations—not just yours, but your visitors’ too. With our years of experience, you can trust that the final result will be nothing short of spectacular.

step 4
Installation

80

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step 5
De-Rig

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When the festive season comes to an end, we return to carefully dismantle the installation, ensuring your space is left exactly as we found it—clean, tidy, and ready for next year. Our team handles everything efficiently, making the transition seamless so you can start planning for an even bigger and better Christmas next time!

What's Included

Seamless Event Management with Our Proven Expertise

When you work with us, you’re benefiting from a tried and tested approach—we’ve personally overseen every aspect of our installations, so we know exactly what it takes to deliver a flawless Christmas experience.

The key to a successful installation and activation is our dedicated infrastructure. By hosting your event on our website and booking system, we make the process simple and stress-free. With a tailored event page on our website, we ensure smooth operations, seamless customer bookings, and an effortless experience for you.

External

Rectangular authentic log cabin (approx 4m x 2.5m)
2 Christmas nutcrackers
Garden fencing and real green grass (approx 4m x 2m)
Beautiful LED Reindeer family situated in the garden (space permitted)

Internal

Oak wooden effect flooring
Christmas tree with warm white twinkle lights and authentic decorations
Traditional artwork and photo frames
Electric fire place and surround
Side table & lamp
Classic armchair
Santa Sack
Nice list
Tartan curtains
THE smell of Christmas :)

Infrastructure

Website hosting
Ticket Management

Create a Magical Christmas Experience with Our Santa’s Grotto Packages

Bring the magic of Christmas to life with our hassle-free Santa’s Grotto hire packages, designed to make your festive event seamless, stress-free, and truly unforgettable.

Option 1: Santa’s Grotto Hire + Full Infrastructure Package

Includes installation & de-rig

Website hosting & ticket management for smooth customer bookings

Option 2: Santa’s Grotto Hire + Full Infrastructure & Staffing Support

Everything from Option 1

Santa & Elf recruitment support, ensuring the perfect festive team

Basic

$999

/year

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All analytics features

Up to 250,000 tracked visits

Normal support

Mobile app

Up to 3 team members

Get started

Popular

Growth

$1,999

/year

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All analytics features

Up to 1,00,000 tracked visits

Normal support

Mobile app

Up to 3 team members

Get started

Enterprise

$3,999

/year

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Everything on Growth plan

Up to 5,000,000 tracked visits

Dedicated support

Mobile app

Up to 50 team members

Get started

Flexible Payment Options:

One-Off Payment: Secure a fully installed Santa’s Grotto with website hosting, ticket management, and de-rig for a single upfront fee.

‍Multi-Year Savings: Lock in this year’s pricing with a 3 or 5-year hire/lease package, including everything in Option 1, at a lower cost—saving you money for future Christmases. Invest in Christmas today, create magical experiences, and enjoy long-term savings.

‍Get in touch to secure your Santa’s Grotto today!

Enquire now

The Process

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40

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80

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What's Included

External

Internal

Infrastructure

Create a Magical Christmas Experience with Our Santa’s Grotto Packages

Option 1: Santa’s Grotto Hire + Full Infrastructure Package

Option 2: Santa’s Grotto Hire + Full Infrastructure & Staffing Support

Basic

Growth

Enterprise

Flexible Payment Options:

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